My Rowenta coffee machine is on the blink. Actually it leaks water, so I thought I’d find out if they have a service centre I can contact for assistance and/or replacement parts. I type in, and what do I get? Nothing. They force me to use www as a domain name, even though their DNS caters to people like myself.

    ;; ANSWER SECTION:             21296   IN      A
    ;; ANSWER SECTION:         21282   IN      A

This is a Web server misconfiguration at its best. And which is it?

    HTTP/1.1 301 moved permanently
    Date: Sun, 21 Nov 2010 14:31:16 GMT
    Server: Microsoft-IIS/6.0
    X-Powered-By: ASP.NET
    X-AspNet-Version: 1.1.4322
    X-Powered-By: UrlRewriter.NET 1.8.0
    Location: /rowenta/frame.aspx
    Set-Cookie: ASP.NET_SessionId=d5uvju455gv1v2a4oqs1rf45; path=/
    Cache-Control: private
    Content-Length: 0


DNS and fail :: 21 Nov 2010 :: e-mail