I’m urgently waiting for thawte to issue an SSL web-server certificate,
and I’m already starting to regret having used them. I submitted a request
last Friday, and all I’m getting in the way of response is a pending. Since
it is urgent, I’m hitting refresh on their status site every ten minutes or
so, and I’ve had all sorts of errors; this is the current one.
Mails and faxes to their customer support have so-far also gone unanswered!
Update: at 15:10 I receive an automated response with a bleedin’
winmail.dat attached to it!